Request Roadside Recovery & Breakdown Assistance

What help do you need?

If anyone is in immediate danger, call 999 or 112. Submitting this form does not alert emergency services.

Assistance required

Who needs help?

Roadside safety

Answer as accurately as possible. Select Not sure if you are away from the vehicle.

Where is your vehicle?

Use your phone location, a postcode, a map link or a description. You do not need a map pin when you know your postcode. OTTERS will confirm the safe collection point before dispatch.

Choose a way to share the location Enter postcode Use my location Share a map pin Describe the location

Pickup postcode

We will use this area to find an operator. Add a nearby landmark if the postcode covers a large site.

Exact location or useful landmark

A postcode or GPS position will fill this field automatically. You may add more detail.

Where is the vehicle parked or stopped? (optional)

This is about the vehicle's position, not the assistance you need.

Tell us about the vehicle

Vehicle type

Registration (if known)

Vehicle details lookup ...

Add vehicle make, model and colour (optional)

Make

Model

Colour (optional)

What condition is the vehicle in?

Where should the vehicle go? (if known)

Not sure yet? OTTERS will confirm the destination before a recovery quote is finalised.

Anything else we should know? (optional)

How shall we contact you?

Use the best contact details for this request. OTTERS uses them for request updates, offers and dispatch communication.

Your full name

UK mobile number

Email (optional)

I agree to OTTERS contacting me about this request and sharing the information needed to obtain offers from suitable operators. Privacy policy.

Check your request

Check the information before sending. Offers will appear in My request when OTTERS has priced the job.

How this works: OTTERS receives your request, asks available operators for offers, publishes the offers to your request, and dispatches the operator after full payment.

Request roadside help

What help do you need?

Roadside safety

Where is your vehicle?

Tell us about the vehicle

How shall we contact you?

Check your request

My request