In immediate danger or a live motorway lane? Move to safety if possible and call 999.

Roadside recovery & assistance

Roadside help.
Clear price before dispatch.

Need recovery, a jump start, tyre assistance or help getting into your vehicle? Tell OTTERS what happened. We contact independent operators and bring their offers back to you.

Get roadside help WhatsApp OTTERS

No membership needed. No payment when you request an offer.

Operator checksBefore dispatch

UK enquiriesAvailability confirmed per job

Price firstReview before payment

Our services

What do you need help with?

Choose the problem. We will request quotes from suitable independent operators.

See all services

Vehicle recoveryRecovery for broken-down, damaged or immobilised vehicles.Get help →What is included?

Battery assistanceHelp with a flat battery or a vehicle that will not start.Get help →What is included?

Tyre assistancePunctures, tyre failures and wheel problems at the roadside.Get help →What is included?

Vehicle lockoutHelp when keys are locked inside or access is lost.Get help →What is included?

Vehicle transportCollection and delivery for running and non-running vehicles.Get help →What is included?

Non-start assistanceA vehicle that will not start, including starter and electrical faults.Get help →What is included?

Accident recoveryRequest specialist collection after an incident, once the scene is safe.Get help →What is included?

Simple booking

Request help in three steps

A local OTTERS dispatcher coordinates your request. You decide which offer to accept.

Tell us what happened

Share your vehicle, pickup location, mobile number and the service needed.

Review a recovery offer

OTTERS checks with operators, then shares confirmed prices and estimated arrival times.

Choose and confirm

Choose an offer after OTTERS confirms the terms, total price and payment arrangements.

Start a request

Independent operators. One booking.

OTTERS coordinates the job from quote to completion.

We are a booking and dispatch service. Your chosen independent recovery operator carries out the work. We confirm their basic business, equipment and insurance details before assigning a job.

Quoted arrival times depend on actual operator availability and road conditions. We do not promise instant cover in every postcode.

About OTTERS

01One request

02Operator quotes

03Price agreed

Before you book

Common questions

Clear information before sending your request.

How do I request roadside recovery?

Choose the service required and provide your contact number, vehicle and location details. OTTERS then contacts independent operators to obtain an offer.

Will I see the price before an operator is dispatched?

Yes. OTTERS presents the operator, estimated arrival and full agreed price before requesting payment. No vehicle is dispatched simply because a request was submitted.

Does OTTERS operate its own recovery fleet?

OTTERS arranges bookings with independent recovery operators. The selected recovery business carries out the physical service.

Can I request help for someone else?

Yes. Provide your own contact number and the contact and location details for the person with the vehicle.

What should I do if I have broken down in a live motorway lane?

Prioritise safety and contact emergency services if anyone is in immediate danger. Do not wait for an online quote.

Need help with your vehicle?

Share the details and we will check operator availability.

Request roadside help

Roadside help.Clear price before dispatch.