ROADSIDE ASSISTANCE
Accident recovery
Where a vehicle is damaged or unsafe to drive, OTTERS requests suitable collection from an independent operator. Tell us whether wheels are damaged, the vehicle rolls and the location is accessible.
What to tell us
Give the vehicle location, registration, vehicle type and any relevant fault details. We use this information to request an appropriate operator quote and ETA.
How pricing works
OTTERS requests operator quotes, confirms availability and presents the full customer price before payment or dispatch. The recovery business completes the physical work.
Should I request online recovery while a collision scene is dangerous?
No. Contact emergency services and move to safety if possible. Only request recovery when the scene is safe to access.