Customer terms
Booking requests, service roles and payment conditions.
COMPANY
Legal information
OTTERS is a trading name of CtrlOn Group Ltd. Find the policies governing our UK roadside assistance request platform.
Privacy notice
How booking and location information is handled.
Cookies
Essential storage and future optional tracking.
Cancellations and refunds
Request withdrawals, confirmed bookings and statutory rights.
Complaints
Contact details, response procedure and unresolved concerns.
Operator terms
Conditions for independent recovery providers.
Registered business
CtrlOn Group Ltd. Company number 17389121. Registered in England and Wales. Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
Email support@roadotters.com.